Citizen Anti-Social Behaviour (ASB) Policy Review

We’re committed to working with our partners to reduce anti-social Behaviour (ASB), but we need your help.

We are reviewing our Anti-Social Behaviour (ASB) policy and would like your feedback on our current policy, your experience with/of ASB including:

How often you observe it.

The type of ASB in your area.

If you know how to report ASB, and

The impact and effectiveness of the ASB policy and if you feel any improvements are needed.

Your answers will help us improve the way we prevent, manage, and address ASB in our community. The questionnaire should take about 5-10 minutes to complete. Your responses are anonymous, and all information will be kept confidential.

If you would like to get involved in more of our surveys and focus groups. Then why not register to become an engaged customer. Just click on the register button at the top right corner of the page and you can help shape Citizen services.


*If you need to report ASB the easiest way is through My Account. Once you’re logged in, go to general enquiries, and select ASB. Or you can call us, 0300 790 6555.

We’re committed to working with our partners to reduce anti-social Behaviour (ASB), but we need your help.

We are reviewing our Anti-Social Behaviour (ASB) policy and would like your feedback on our current policy, your experience with/of ASB including:

How often you observe it.

The type of ASB in your area.

If you know how to report ASB, and

The impact and effectiveness of the ASB policy and if you feel any improvements are needed.

Your answers will help us improve the way we prevent, manage, and address ASB in our community. The questionnaire should take about 5-10 minutes to complete. Your responses are anonymous, and all information will be kept confidential.

If you would like to get involved in more of our surveys and focus groups. Then why not register to become an engaged customer. Just click on the register button at the top right corner of the page and you can help shape Citizen services.


*If you need to report ASB the easiest way is through My Account. Once you’re logged in, go to general enquiries, and select ASB. Or you can call us, 0300 790 6555.

  • This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used by Citizen for Neighbourhood & Community Spaces Feedback Survey. All information produced will be anonymised. An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)(External link) Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more. 

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