Estates Services

Your Neighbourhood Matters!

Help Shape Our Estate Services 🏡

We know that your neighbourhood is important to you—it’s where you live, connect, and build your life.

At Citizen, we believe that strong communities grow through support, involvement, and clear expectations. That’s why we’re looking at our estate services policy and we want to hear from you. 🗣️

This policy isn’t just about how we maintain shared spaces. It’s also about how we can work together, as individuals and as a community, to help our neighbourhoods thrive. 🌳


Want to have your say?
Join our Estate Services Focus Group and share your thoughts! 💡We want to hear from everyone in our community—whether you're a tenant, leaseholder, or shared owner!


Important Update: Rescheduled Focus Group Date

The original focus group has had to be rescheduled, and the new date is still to be confirmed. Once we have a confirmed date, we will contact everyone who registered..


Your Neighbourhood Matters!

Help Shape Our Estate Services 🏡

We know that your neighbourhood is important to you—it’s where you live, connect, and build your life.

At Citizen, we believe that strong communities grow through support, involvement, and clear expectations. That’s why we’re looking at our estate services policy and we want to hear from you. 🗣️

This policy isn’t just about how we maintain shared spaces. It’s also about how we can work together, as individuals and as a community, to help our neighbourhoods thrive. 🌳


Want to have your say?
Join our Estate Services Focus Group and share your thoughts! 💡We want to hear from everyone in our community—whether you're a tenant, leaseholder, or shared owner!


Important Update: Rescheduled Focus Group Date

The original focus group has had to be rescheduled, and the new date is still to be confirmed. Once we have a confirmed date, we will contact everyone who registered..


  • This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used by Citizen to contact people to join the estates services focus group. All information produced will be anonymised. An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk) Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more.  

    Register Here