High rise living forum

🏢 Join Our High-Rise Living Forum – Your Voice Matters

We are committed to ensuring the safety and wellbeing of everyone living in our high-rise buildings. We understand that high-rise living comes with its own set of challenges, and your experiences are vital in helping us improve our services and safety measures.

To give you a platform to share your thoughts, ideas, and concerns, we invite you to join our High-Rise Living Forum. The forum meets once a month online via Teams, offering a chance for you to voice your opinions and work together with us to address key issues affecting your community. By being part of this forum, you'll help us make informed decisions that truly reflect the needs of residents.

✅ Why Join the Forum?

Your views matter. As a forum member, you’ll have the opportunity to:

🗣️Share your experiences and discuss issues important to you, including fire safety, repairs, community wellbeing, and more.

🧑‍💻Speak directly with the Head of Building Safety and other managers from across the business.

📈Influence the future of low-rise living, helping us shape the way we provide services and maintain safety.

😎Meet other residents living in low-rise buildings and share ideas and concerns.


In 2023, we launched the forum and have already had several productive meetings. Throughout 2024, we continued to meet regularly, and we’ve already held two successful meetings in 2025. Forum members have been instrumental in shaping important safety plans, and we look forward to building on this progress with your input.


📝 What We’ve Been Discussing

Some of the key topics covered so far include:

🚒 Fire Safety: Evacuation plans, fire risks, and safety checks

🪛Repairs & Maintenance: Addressing slow repairs, leaks, and updates on planned work

🏢Security & Building Access: Ensuring safe access to buildings and improving concierge services

🧹Cleaning & Wellbeing: Keeping communal areas clean and supporting residents’ wellbeing

🚨Noise & Anti-Social Behaviour: Finding solutions to noise and other disruptive behaviours

🐶Pets & Living Rules: Managing concerns around pets in flats

🚛Deliveries & Fire Safety: Preventing fire hazards from deliveries left in communal areas


✍️ How to Get Involved

To join the High-Rise Living Forum, you’ll need to register your interest. This is how we will send you the links to the meetings and provide access to the High-Rise Living Forum Members Page, where you can stay updated on discussions, action points, and upcoming meetings.

We want to make sure your views and concerns are heard. By joining the forum, you’ll be part of a group that is actively helping us improve the high-rise living experience for everyone. To register, simply complete the form below.


If you’re unable to use Teams to join the meetings, please let us know, and we can provide support to make sure you’re able to take part.


If you have any questions or concerns about the safety of your building, please contact our team on 0300 790 6555, and we’ll be happy to assist you.

🏢 Join Our High-Rise Living Forum – Your Voice Matters

We are committed to ensuring the safety and wellbeing of everyone living in our high-rise buildings. We understand that high-rise living comes with its own set of challenges, and your experiences are vital in helping us improve our services and safety measures.

To give you a platform to share your thoughts, ideas, and concerns, we invite you to join our High-Rise Living Forum. The forum meets once a month online via Teams, offering a chance for you to voice your opinions and work together with us to address key issues affecting your community. By being part of this forum, you'll help us make informed decisions that truly reflect the needs of residents.

✅ Why Join the Forum?

Your views matter. As a forum member, you’ll have the opportunity to:

🗣️Share your experiences and discuss issues important to you, including fire safety, repairs, community wellbeing, and more.

🧑‍💻Speak directly with the Head of Building Safety and other managers from across the business.

📈Influence the future of low-rise living, helping us shape the way we provide services and maintain safety.

😎Meet other residents living in low-rise buildings and share ideas and concerns.


In 2023, we launched the forum and have already had several productive meetings. Throughout 2024, we continued to meet regularly, and we’ve already held two successful meetings in 2025. Forum members have been instrumental in shaping important safety plans, and we look forward to building on this progress with your input.


📝 What We’ve Been Discussing

Some of the key topics covered so far include:

🚒 Fire Safety: Evacuation plans, fire risks, and safety checks

🪛Repairs & Maintenance: Addressing slow repairs, leaks, and updates on planned work

🏢Security & Building Access: Ensuring safe access to buildings and improving concierge services

🧹Cleaning & Wellbeing: Keeping communal areas clean and supporting residents’ wellbeing

🚨Noise & Anti-Social Behaviour: Finding solutions to noise and other disruptive behaviours

🐶Pets & Living Rules: Managing concerns around pets in flats

🚛Deliveries & Fire Safety: Preventing fire hazards from deliveries left in communal areas


✍️ How to Get Involved

To join the High-Rise Living Forum, you’ll need to register your interest. This is how we will send you the links to the meetings and provide access to the High-Rise Living Forum Members Page, where you can stay updated on discussions, action points, and upcoming meetings.

We want to make sure your views and concerns are heard. By joining the forum, you’ll be part of a group that is actively helping us improve the high-rise living experience for everyone. To register, simply complete the form below.


If you’re unable to use Teams to join the meetings, please let us know, and we can provide support to make sure you’re able to take part.


If you have any questions or concerns about the safety of your building, please contact our team on 0300 790 6555, and we’ll be happy to assist you.

  • Join the High-Rise Living Forum

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