Housing Maintenance feedback required

The Housing Ombudsman has launched its latest ‘Call for Evidence’ to inform its next Spotlight report, titled ‘Repairing Trust’, which will explore common issues in housing maintenance.

The Spotlight report on repairs and maintenance - 'Repairing Trust' will highlight some of the positive changes landlords have made to rise to the maintenance challenge and explore the complex relationship between landlords, contractors, and residents. With a particular focus on accountability, roles, and responsibilities. It will examine the experiences of operatives on the ground as well as residents and the breakdown in relationships that can happen between the landlord and residents.

We are giving you the opportunity to feedback your thoughts by clicking on this link Housing Ombudsman feedback that will take you to the survey.

If you click on the 'Call for evidence' button, this will take you to a page that has 4 individual surveys. If you could please complete the 'Resident' survey at the bottom.

The Housing Ombudsman has launched its latest ‘Call for Evidence’ to inform its next Spotlight report, titled ‘Repairing Trust’, which will explore common issues in housing maintenance.

The Spotlight report on repairs and maintenance - 'Repairing Trust' will highlight some of the positive changes landlords have made to rise to the maintenance challenge and explore the complex relationship between landlords, contractors, and residents. With a particular focus on accountability, roles, and responsibilities. It will examine the experiences of operatives on the ground as well as residents and the breakdown in relationships that can happen between the landlord and residents.

We are giving you the opportunity to feedback your thoughts by clicking on this link Housing Ombudsman feedback that will take you to the survey.

If you click on the 'Call for evidence' button, this will take you to a page that has 4 individual surveys. If you could please complete the 'Resident' survey at the bottom.