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🎉 It’s International Tenants Day and this week we’re also celebrating National Customer Service Week! 🧡
At Citizen, we listen. Your voice shapes what we do and how we do it, and together we’re making a real difference.
Over the past year, you’ve shared your views through surveys, focus groups, local events, Facebook Live sessions and more. Because of your feedback, we’ve:
✔️ Improved communication and repairs
✔️ Tested new digital tools like our website and chatbot ✔️ Supported 23 community projects through the Citizen Local Fund ✔️ Helped shape our new Customer Charter
Every comment, idea and conversation helps us build better services and stronger communities.
🎬 Watch this video to see all the impact you’ve made during 2024/25:
🎉 It’s International Tenants Day and this week we’re also celebrating National Customer Service Week! 🧡
At Citizen, we listen. Your voice shapes what we do and how we do it, and together we’re making a real difference.
Over the past year, you’ve shared your views through surveys, focus groups, local events, Facebook Live sessions and more. Because of your feedback, we’ve:
✔️ Improved communication and repairs
✔️ Tested new digital tools like our website and chatbot ✔️ Supported 23 community projects through the Citizen Local Fund ✔️ Helped shape our new Customer Charter
Every comment, idea and conversation helps us build better services and stronger communities.
🎬 Watch this video to see all the impact you’ve made during 2024/25:
