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Share your call experience

Share your call experience

You recently called us to ask about making changes to your home or outside space and garden and we want to know about your recent call experience. Please complete the survey to tell us about it.

1.

Did you get the outcome you wanted from the call?

* required*

Yes

No

2.

If you answered no to question 1, tell us why you didn't get the outcome you wanted.

* required*

Maximum 20,000 characters

0/20,000

3.

On a scale of 1 to 5 (1 being very poor and 5 being excellent), how would you rate the speed and efficiency of the call process?

* required*

1- Very poor

2 - Poor

3 - Neutral

4 - Good

5 - Excellent

4.

Was there anything about the process, or information that you were given, that you didn't understand?

* required*

Maximum 20,000 characters

0/20,000

5.

On a scale of 1 to 5 (1 being very poor and 5 being excellent), how would you rate the advisor's/call handler's knowledge?

* required*

1 - Very poor

2 - Poor

3 - Neutral

4 - Good

5 - Excellent

6.

Is there anything else you'd like to feedback? You can tell us here:

Maximum 20,000 characters

0/20,000

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