Help us develop our new website

Our brand new website project is now underway and we want your input to help us to shape the content!

This exciting project will give our website a fresh new look. Our goal is to create a website that better serves you, our customers.

Your voice matters, and we want you to have the chance to make a real impact on our new website.

Have your say:

🌟 what information do you want to see on the new website?

💡 what content would make the site truly useful for you?

Why get involved?

💻 help design a website that meets YOUR needs

🤝 be part of something that will make a real difference

💷 earn rewards for taking part

How can you get involved?

✅ join focus groups: for in-person or online discussions.

✅ quick feedback: share your thoughts through surveys and interviews.

✅ be a project member: stay involved from start to finish and see your input shape the project.

✅ dip in when you can: choose how and when you’d like to participate - it’s up to you!

Sign up to the new website project group by clicking on the orange survey button below.

Some areas to think about include:

  • What are your main needs and requirements from an online website experience?
  • What are your main frustrations with the current website?
  • In what areas do you think we can improve the overall online experience?
  • How do you feel about the current Citizen brand?

As the project progresses, our web development team will hold regular "show and tell" sessions to keep you updated. We'd love for you to be part of these sessions as well to help us create the best website possible.

We can't wait to hear your thoughts and ideas!

Our brand new website project is now underway and we want your input to help us to shape the content!

This exciting project will give our website a fresh new look. Our goal is to create a website that better serves you, our customers.

Your voice matters, and we want you to have the chance to make a real impact on our new website.

Have your say:

🌟 what information do you want to see on the new website?

💡 what content would make the site truly useful for you?

Why get involved?

💻 help design a website that meets YOUR needs

🤝 be part of something that will make a real difference

💷 earn rewards for taking part

How can you get involved?

✅ join focus groups: for in-person or online discussions.

✅ quick feedback: share your thoughts through surveys and interviews.

✅ be a project member: stay involved from start to finish and see your input shape the project.

✅ dip in when you can: choose how and when you’d like to participate - it’s up to you!

Sign up to the new website project group by clicking on the orange survey button below.

Some areas to think about include:

  • What are your main needs and requirements from an online website experience?
  • What are your main frustrations with the current website?
  • In what areas do you think we can improve the overall online experience?
  • How do you feel about the current Citizen brand?

As the project progresses, our web development team will hold regular "show and tell" sessions to keep you updated. We'd love for you to be part of these sessions as well to help us create the best website possible.

We can't wait to hear your thoughts and ideas!

  • Register your interest for the new website development project group

    This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used by Citizen to contact people to join the focus group. An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk) Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more.  

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