Sustainability Strategy Renewal

We’re renewing our Sustainability Strategy and want to hear from customers about what matters most in your home and neighbourhood. From warmer homes and lower energy bills to greener spaces and stronger communities, your views will help shape our future priorities.

What we want to focus on

We want to understand what will make the biggest difference to customers, including improving homes, supporting affordable living, and creating neighbourhoods, people are proud to live in.

Key priorities

• Warmer, more energy-efficient homes
• Lower waste and greener neighbourhoods
• Stronger communities and better support for sustainable living

Green Spaces and Biodiversity

We want to improve the outdoor spaces around our homes, so they are greener, healthier and more enjoyable for everyone. This includes:

• Planting more trees and creating green spaces
• Supporting wildlife and biodiversity
• Creating areas for residents to relax and spend time outdoors
• Improving estate environments to make them cleaner and safer

Have your say.
Tell us what matters most to you in your home and neighbourhood. Your feedback will help us shape a Sustainability Strategy that supports homes, customers, and communities now and in the future.

Thank you to all those who attended the sustainability focus group or completed the survey. We are collating all the information and once it's complete we'll update you on how you have influenced the new strategy.