Your Voice: Training & Support

🌟 Become an Engaged Customer – Training with Citizen Housing

We want to help you feel confident sharing your views and ideas to help improve our services. You can take part in training to learn new skills, meet other customers, and pick up useful tips for everyday life.

We also want to give you chances to get involved in volunteering, learning, and job opportunities. This includes helping you build skills so you can ask questions, challenge us, and help make our services better.

What You’ll Find Here

🏫 Workshops & Courses

Join us online or in person to learn about:

  • How to get involved in your community
  • Understanding housing data and feedback
  • Listening and speaking with confidence
  • Scrutiny and customer panels

📘 Toolkits & Guides

Helpful resources to support you:

  • Know your rights and choices
  • Learn how decisions are made
  • Build confidence to speak up

💬 Tell Us What You Think

We want this page to work for you.
Let us know:

  • What topics interest you?
  • What kind of support would help you feel more involved?
  • Do you prefer online sessions, local meetups, or printed guides?


Options include:

Four Million Homes- https://www.fourmillionhomes.org/

Funded by the Department for Levelling Up, Housing and Communities – they provide free high-quality training for social housing residents who’s goal is to inform and raise awareness of social housing residents' rights.

TPAS- https://www.tpas.org.uk/tpas-events/training-and-events

TPAS (Tenant Participation Advisory Service) is another training provider offering a wide range of sessions available to residents including; how Scrutiny works, how to engage with residents of your neighbourhood to support your community and more.

We will be developing our training options this year and welcome any ideas on how we can support you with training please do get in touch by contacting engagement@citizenhousing.org.uk


🌟 Become an Engaged Customer – Training with Citizen Housing

We want to help you feel confident sharing your views and ideas to help improve our services. You can take part in training to learn new skills, meet other customers, and pick up useful tips for everyday life.

We also want to give you chances to get involved in volunteering, learning, and job opportunities. This includes helping you build skills so you can ask questions, challenge us, and help make our services better.

What You’ll Find Here

🏫 Workshops & Courses

Join us online or in person to learn about:

  • How to get involved in your community
  • Understanding housing data and feedback
  • Listening and speaking with confidence
  • Scrutiny and customer panels

📘 Toolkits & Guides

Helpful resources to support you:

  • Know your rights and choices
  • Learn how decisions are made
  • Build confidence to speak up

💬 Tell Us What You Think

We want this page to work for you.
Let us know:

  • What topics interest you?
  • What kind of support would help you feel more involved?
  • Do you prefer online sessions, local meetups, or printed guides?


Options include:

Four Million Homes- https://www.fourmillionhomes.org/

Funded by the Department for Levelling Up, Housing and Communities – they provide free high-quality training for social housing residents who’s goal is to inform and raise awareness of social housing residents' rights.

TPAS- https://www.tpas.org.uk/tpas-events/training-and-events

TPAS (Tenant Participation Advisory Service) is another training provider offering a wide range of sessions available to residents including; how Scrutiny works, how to engage with residents of your neighbourhood to support your community and more.

We will be developing our training options this year and welcome any ideas on how we can support you with training please do get in touch by contacting engagement@citizenhousing.org.uk