Credenhill Community Event! A Brilliant Afternoon at Oak Road Park.

On Thursday 5th September, the Engagement Team headed to Credenhill, Hereford for a special community event – one that was inspired by a local customer who asked us to do something for the children in the area, following the closure of the local park.

We were really pleased to be joined by a Neighbourhood Officer, which helped build stronger links between Citizen teams and the local community. It was a great example of how working together across teams can build trust, show we care, and help make good things happen.

We wanted to bring the community together, and this event was all about the children – giving them a fun afternoon to enjoy while also starting conversations about what comes next for the area.

It turned out to be a brilliant afternoon not just for the kids, who loved the crafts, games, and “Guess the Sweets” competition, but also for the grown-ups, who had the chance to chat with us about what they’d like to see happen in their community. One child told us she “really loved the crafts,” and it was lovely to see so many children getting involved and having fun.

We were also there to begin conversations about an upcoming consultation with residents. This gave people the chance to tell us what matters most to them and where they think improvements should happen. It’s early days, but this kind of engagement is key to making sure we’re working with communities, not just in them.

This event was a great reminder of how important it is to listen, connect, and work together – both with our customers and across the business. It’s just the start of our journey with Credenhill, and we’re excited to keep working with the community to shape what comes next.