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We are currently reviewing the Aids and Adaptations policy and would like your feedback.
We want our customers to live safely in their homes for as long as they are able to. At times this may mean, we offer certain adaptations to customers homes to help them live independently.
Aids and adaptations could include things such as;
Grab rails
Lever taps
Stair lifts
Level accessed showers
Citizen will work with local authorities to support customers in accessing the adaptions they need and sometimes we will be able to complete adaptions ourselves for customers – depending on what is required. The Aids and Adaptations policy gives details about the service and support we offer.
Please review the Aids and Adaptations policy (located to the right) and complete the short survey below. All feedback is important to us, whether you have used the service or not, it will help shape the services we provide customers.
***If you complete the Aids and Adaptations Policy survey and the Annual Report survey, you can enter our competition to win one of 3 £25 shopping vouchers.***
Click in the Newsfeed below to hear your voice and our action
We are currently reviewing the Aids and Adaptations policy and would like your feedback.
We want our customers to live safely in their homes for as long as they are able to. At times this may mean, we offer certain adaptations to customers homes to help them live independently.
Aids and adaptations could include things such as;
Grab rails
Lever taps
Stair lifts
Level accessed showers
Citizen will work with local authorities to support customers in accessing the adaptions they need and sometimes we will be able to complete adaptions ourselves for customers – depending on what is required. The Aids and Adaptations policy gives details about the service and support we offer.
Please review the Aids and Adaptations policy (located to the right) and complete the short survey below. All feedback is important to us, whether you have used the service or not, it will help shape the services we provide customers.
***If you complete the Aids and Adaptations Policy survey and the Annual Report survey, you can enter our competition to win one of 3 £25 shopping vouchers.***
Click in the Newsfeed below to hear your voice and our action
The policy was jargon free and easy to understand, you felt informed after reading the policy but people did not know how to access the service in the first place.
