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A cookie is information stored on your computer by a website you visit. Cookies often store your settings for a website, such as your preferred language or location. This allows the site to present you with information customized to fit your needs. As per the GDPR law, companies need to get your explicit approval to collect your data. Some of these cookies are ‘strictly necessary’ to provide the basic functions of the website and can not be turned off, while others if present, have the option of being turned off. Learn more about our Privacy and Cookie policies. These can be managed also from our cookie policy page.
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Social media cookies:
We use social media cookies from Facebook, Twitter and Google to run Widgets, Embed Videos, Posts, Comments and to fetch profile information.
Every year, we publish our Customer Annual Report to keep you informed about Citizen's performance. The report includes our progress, highlights our areas for improvement, and outlines what we have done in response to customer feedback.
We're keen to make this as useful and interesting as possible and would like your feedback about what we should include this year.
Your responses will help us improve future reports, ensuring they are informative and meet your needs.
Click the link below or view the report on the right hand side.
***If you complete the Annual Report survey and the Aids and Adaptations Policy survey, you can enter our competition to win one of 3 £25 shopping vouchers.***
Click on the Newsfeed below to hear your voice and our action
Every year, we publish our Customer Annual Report to keep you informed about Citizen's performance. The report includes our progress, highlights our areas for improvement, and outlines what we have done in response to customer feedback.
We're keen to make this as useful and interesting as possible and would like your feedback about what we should include this year.
Your responses will help us improve future reports, ensuring they are informative and meet your needs.
Click the link below or view the report on the right hand side.
***If you complete the Annual Report survey and the Aids and Adaptations Policy survey, you can enter our competition to win one of 3 £25 shopping vouchers.***
Click on the Newsfeed below to hear your voice and our action
Citizen values all feedback about our services and see this as an opportunity to learn, adapt and improve, so that our customers can have confidence in us to deliver a quality standard of service.
If you would like to share your views, and give us a comment, compliment or complaint visit our websitewhere you can read our Customer Feedback Policy and provide us with your feedback.
