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Every year, we publish our Customer Annual Report to keep you informed about Citizen's performance. The report includes our progress, highlights our areas for improvement, and outlines what we have done in response to customer feedback.
We're keen to make this as useful and interesting as possible and would like your feedback about what we should include this year.
Your responses will help us improve future reports, ensuring they are informative and meet your needs.
Click the link below or view the report.
Click on the Newsfeed below to hear your voice and our action
Every year, we publish our Customer Annual Report to keep you informed about Citizen's performance. The report includes our progress, highlights our areas for improvement, and outlines what we have done in response to customer feedback.
We're keen to make this as useful and interesting as possible and would like your feedback about what we should include this year.
Your responses will help us improve future reports, ensuring they are informative and meet your needs.
Click the link below or view the report.
Click on the Newsfeed below to hear your voice and our action
Citizen values all feedback about our services and see this as an opportunity to learn, adapt and improve, so that our customers can have confidence in us to deliver a quality standard of service.
If you would like to share your views, and give us a comment, compliment or complaint visit our websitewhere you can read our Customer Feedback Policy and provide us with your feedback.
