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Sometimes we need to move (decant) people from their home to another property. This is usually when works are needed that cannot be done with people living in the property.
Any type of move can have a big impact on people and families. We have been told by people who have had to move that we have not always got our communication of updates right. We would really value your thoughts and suggestions to help us improve this and minimise the impact on people.
Sometimes we need to move (decant) people from their home to another property. This is usually when works are needed that cannot be done with people living in the property.
Any type of move can have a big impact on people and families. We have been told by people who have had to move that we have not always got our communication of updates right. We would really value your thoughts and suggestions to help us improve this and minimise the impact on people.
This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used to shape the Hardship Fund. All information produced will be anonymised. An external data processor stores your personal data on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk) Please click on 'How we use your information' and the 'Housing customers privacy notice' link.
