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We’ve been sending you our monthly newsletter for six months now and we'd like to know what you think about it.
Your feedback is important to us. By telling us what you like and what you would change, we can make sure we're providing you with relevant information.
Please take a few moments to complete our survey and share your thoughts.
Thank you.
We’ve been sending you our monthly newsletter for six months now and we'd like to know what you think about it.
Your feedback is important to us. By telling us what you like and what you would change, we can make sure we're providing you with relevant information.
Please take a few moments to complete our survey and share your thoughts.
Thank you.
Many of you found the newsletter informative and told us what topics you found useful and what you wanted to see more or less of each month. You also told us that you would like to see other topics on: tenants legal rights, how your money is spent, housing officers, how we handle complaints, redevelopment plans, house swaps, anti-social behaviour and support for disabled people and people with poor mental health. People that filled out the survey said, they also wanted to see more customers stories in the newsletter. Your feedback told us that you are happy with the email format and that you like the frequency being monthly.
This valuable feedback will be used in future editions.
Citizen values all feedback about our services and see this as an opportunity to learn, adapt and improve, so that our customers can have confidence in us to deliver a quality standard of service.
If you would like to share your views, and give us a comment, compliment or complaint visit our website where you can read our Customer Feedback Policy and provide us with your feedback.