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Are you passionate about making a difference in your community? Do you have a keen eye for detail and a desire to see everyone have access to a good quality home? If so, we have a unique and rewarding opportunity for you!
All properties must be presented to new customers to a standard which indicates how they should maintain the property throughout their tenancy and when their tenancy ends.
We're looking for dedicated individuals to join our Virtual Relet Group. As part of the Virtual Relet Group, you'll play a crucial role in ensuring we let out high-quality homes to our customers.
Here's how it works:
You'll receive a short video tour of a vacant property (void).
Watch the video carefully, observing various aspects like cleanliness, repairs, and overall condition.
Complete a simple online questionnaire based on your observations. Your feedback will be anonymous and confidential.
Why join the Customer Relet Group?
Make a real impact: Your feedback directly influences the quality of life for future tenants.
Flexible and convenient: Inspect homes from the comfort of your own home, at your own time.
Be part of a community effort to ensure Citizen provide good quality housing.
No special skills required: Just a keen eye and attention to detail.
We are looking for individuals who:
Are detail-oriented and have a good eye for potential issues.
Are comfortable using technology and completing online surveys. (You will need to have Teams to be able to join the group. Training can be provided)
Are reliable and can meet deadlines.
Are passionate about making a positive contribution to their community.
Interested in joining the Customer Relet Group?
Register your details by completing the survey below.
Are you passionate about making a difference in your community? Do you have a keen eye for detail and a desire to see everyone have access to a good quality home? If so, we have a unique and rewarding opportunity for you!
All properties must be presented to new customers to a standard which indicates how they should maintain the property throughout their tenancy and when their tenancy ends.
We're looking for dedicated individuals to join our Virtual Relet Group. As part of the Virtual Relet Group, you'll play a crucial role in ensuring we let out high-quality homes to our customers.
Here's how it works:
You'll receive a short video tour of a vacant property (void).
Watch the video carefully, observing various aspects like cleanliness, repairs, and overall condition.
Complete a simple online questionnaire based on your observations. Your feedback will be anonymous and confidential.
Why join the Customer Relet Group?
Make a real impact: Your feedback directly influences the quality of life for future tenants.
Flexible and convenient: Inspect homes from the comfort of your own home, at your own time.
Be part of a community effort to ensure Citizen provide good quality housing.
No special skills required: Just a keen eye and attention to detail.
We are looking for individuals who:
Are detail-oriented and have a good eye for potential issues.
Are comfortable using technology and completing online surveys. (You will need to have Teams to be able to join the group. Training can be provided)
Are reliable and can meet deadlines.
Are passionate about making a positive contribution to their community.
Interested in joining the Customer Relet Group?
Register your details by completing the survey below.
Please complete the form below to register your interest in joining the Customer Relet Group.
This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used by Citizen to contact you about joining the Customer Relet Group. The data processor is Bang the Table. Information is stored on servers in the United Kingdom and Bang the Table gives an undertaking never to disclose the survey questions or your responses to others without permission. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)
Citizen values all feedback about our services and see this as an opportunity to learn, adapt and improve, so that our customers can have confidence in us to deliver a quality standard of service.
If you would like to share your views, and give us a comment, compliment or complaint visit our websitewhere you can read our Customer Feedback Policy and provide us with your feedback.
part 1