Cookies help us to understand how you use our website so that we can provide you with the best experience when you are on our site. To find out more, read our privacy policy and cookie policy.
Manage Cookies
A cookie is information stored on your computer by a website you visit. Cookies often store your settings for a website, such as your preferred language or location. This allows the site to present you with information customized to fit your needs. As per the GDPR law, companies need to get your explicit approval to collect your data. Some of these cookies are ‘strictly necessary’ to provide the basic functions of the website and can not be turned off, while others if present, have the option of being turned off. Learn more about our Privacy and Cookie policies. These can be managed also from our cookie policy page.
Strictly necessary cookies(always on):
Necessary for enabling core functionality. The website cannot function properly without these cookies. This cannot be turned off. e.g. Sign in, Language
Analytics cookies:
Analytical cookies help us to analyse user behaviour, mainly to see if the users are able to find and act on things that they are looking for. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Tools used: Google Analytics
Social media cookies:
We use social media cookies from Facebook, Twitter and Google to run Widgets, Embed Videos, Posts, Comments and to fetch profile information.
We’re making significant changes to our website and want your feedback. We want to know how often you visit the website, if you can easily find the information you’re looking for, what you’d like to see on the site, and how we could improve it to make it work better for you.
Complete the survey to tell us about your experience.
It’s a short survey, won’t take long for you to complete and it will really help us to understand how we can improve the content and layout so that you can get more out of it. Thank you so much for your time.
Click on the Newsfeed below to hear your voice and our action
We’re making significant changes to our website and want your feedback. We want to know how often you visit the website, if you can easily find the information you’re looking for, what you’d like to see on the site, and how we could improve it to make it work better for you.
Complete the survey to tell us about your experience.
It’s a short survey, won’t take long for you to complete and it will really help us to understand how we can improve the content and layout so that you can get more out of it. Thank you so much for your time.
Click on the Newsfeed below to hear your voice and our action
We will be introducing a new website and we asked for some initial thoughts and ideas. Suggestions included; a new search box - so that you can easily search for content on the website, more personalised content, and less jargon.
This feedback will be used in the project planning. This is the very start of the project and we will be seeking a lot of customer feedback and we work through it.
Customer feedback
Citizen values all feedback about our services and see this as an opportunity to learn, adapt and improve, so that our customers can have confidence in us to deliver a quality standard of service.
If you would like to share your views, and give us a comment, compliment or complaint visit our websitewhere you can read our Customer Feedback Policy and provide us with your feedback.
