Domestic Abuse Policy Review Survey

This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected will be used to gather your feedback on our Domestic Abuse Policy and support services. If you choose to provide your contact details, we may also use this to get in touch about taking part in a focus group.An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)(External link) Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more.

Your Voice Matters

We are committed to creating a safe and supportive place for everyone. This short survey will help us understand how aware people are of our Domestic Abuse and Violence Policy and where they have seen information about it. Your feedback will help us make things better.

Please complete the survey below and answer all the questions as best as you can.

Read the policy here ➡️ Domestic Abuse Policy

Before today, were you aware of our Domestic Abuse policy and support service?

* required

Yes

Where would you expect to find information about it?

Please tick all that apply

Our website

Emails or newsletters

Social media

From staff

In tenancy information

All of the above

What would make the policy and support service easier to find, understand, or access?

* required

Maximum 5,000 characters

0/5,000

What types of support would you expect us to offer someone experiencing domestic abuse?

* required

Maximum 255 characters

0/255

Overall, do you feel the policy meets the needs of people experiencing domestic abuse?

* required

Yes

Are there any areas where the policy or service could be strengthened or improved?

* required

Maximum 5,000 characters

0/5,000

Do you agree with our approach of not charging customers for repairs caused by domestic abuse?

* required

Agree

Disagree

Not sure

Focus Group Details

The focus group will be held at

St James Lane, CV3 3FX
Tuesday 14th July,
11:00am–1:00pm.

Based on the details above, can you attend the focus group?

Yes

Please leave your email address if you would like to be entered into our prize draw

Please complete the survey and submit to be entered