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Help Shape Our Unacceptable Behaviour Policy on a Page
Help Shape Our Unacceptable Behaviour Policy on a Page
We are asking for your views to help us create a simpler “policy on a page” for managing unacceptable behaviour.
Why we are asking
Our full policy is detailed and not always easy to read. We want to create a shorter, clearer version that is easy to understand and focuses on what matters most.
We also want to make sure important issues, like harassment (including sexual harassment), are clearly explained.
What we are asking you
We want your feedback on:
What information should be included
What is most important to you
How we can make it clear and easy to understand
Your input matters
Your feedback will help us:
Explain our expectations more clearly
Make information easier to access
Create a simple “policy on a page” shaped by customers
What is a “policy on a page”?
A “policy on a page” is a short, easy-to-read summary of a longer policy.
It uses:
Simple language
Clear headings
Key points only
This makes it quicker to read and easier to understand.
👉 Take our short survey and share your views to help shape this page.
Help Shape Our Unacceptable Behaviour Policy on a Page
We are asking for your views to help us create a simpler “policy on a page” for managing unacceptable behaviour.
Why we are asking
Our full policy is detailed and not always easy to read. We want to create a shorter, clearer version that is easy to understand and focuses on what matters most.
We also want to make sure important issues, like harassment (including sexual harassment), are clearly explained.
What we are asking you
We want your feedback on:
What information should be included
What is most important to you
How we can make it clear and easy to understand
Your input matters
Your feedback will help us:
Explain our expectations more clearly
Make information easier to access
Create a simple “policy on a page” shaped by customers
What is a “policy on a page”?
A “policy on a page” is a short, easy-to-read summary of a longer policy.
It uses:
Simple language
Clear headings
Key points only
This makes it quicker to read and easier to understand.
👉 Take our short survey and share your views to help shape this page.
This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected will be used to gather your feedback on our unacceptable behaviour policy on a page. If you choose to provide your contact details, we may also use this to get in touch about taking part in a focus group.An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)(External link)(External link)Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more.
A ‘policy on a page’ is a short, easy‑to‑read version of a full policy. We know policies can often be long and hard to read, but they are important because they set out rules and help keep everyone safe and treated fairly.
A policy on a page shares the key points in a clear way, so it’s quick to understand. These have been created with our customers, who told us what matters most to them.
Your views help shape what is included and how it is written, so the policy works for everyone
Take a look at the examples on this page to see what a policy on a page looks like
Explore Our Policies on a Page, Created with Customers
Citizen welcomes all feedback as a chance to learn and improve, helping us deliver a service you can trust. To share a comment, compliment, or complaint, please visit our website(External link)(External link) to read our Customer Feedback Policy and submit your views. Citizen welcomes all feedback as a chance to learn and improve, helping us deliver a service you can trust. To share a comment, compliment, or complaint, please visit our website(External link)(External link) to read our Customer Feedback Policy and submit your views.
