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Manage Cookies
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Social media cookies:
We use social media cookies from Facebook, Twitter and Google to run Widgets, Embed Videos, Posts, Comments and to fetch profile information.
At Citizen we believe in giving our customers the opportunity to have their voices heard. To enable your voices to be heard and for you to have your say about Citizen Services we offer a number of different methods to make this happen.
The table below highlights the methods we offer and the description/detail.
Method
Description
Example
Task and Finish groups
A time limited group set up as an action sub group of a larger committee or meeting with the aim of a delivering a specified objective.
Repairs group
Focus Groups
A focus group is a research method used to collect opinions and feedback from a group of people about a specific product, concept, or service. The group is typically made up of 8-10 people who are invited to discuss their opinions, thoughts, and feelings in a facilitated discussion.
Scrutiny group
Surveys/Polls
An option for you to give feedback about a service/policy/process by answering some questions and submitting your responses. This is usually done via e-mail
Domestic abuse policy review.
Digital Platform discussion sections
Online discussion pages within the platform
Previous Engagement Forum
E-Zine
Electronic newsletter for information sharing purposes and awareness raising.
Newsletters
At Citizen we believe in giving our customers the opportunity to have their voices heard. To enable your voices to be heard and for you to have your say about Citizen Services we offer a number of different methods to make this happen.
The table below highlights the methods we offer and the description/detail.
Method
Description
Example
Task and Finish groups
A time limited group set up as an action sub group of a larger committee or meeting with the aim of a delivering a specified objective.
Repairs group
Focus Groups
A focus group is a research method used to collect opinions and feedback from a group of people about a specific product, concept, or service. The group is typically made up of 8-10 people who are invited to discuss their opinions, thoughts, and feelings in a facilitated discussion.
Scrutiny group
Surveys/Polls
An option for you to give feedback about a service/policy/process by answering some questions and submitting your responses. This is usually done via e-mail
Domestic abuse policy review.
Digital Platform discussion sections
Online discussion pages within the platform
Previous Engagement Forum
E-Zine
Electronic newsletter for information sharing purposes and awareness raising.