We Heard You – People Got Involved and Shared Their Stories


✅ Real People. Real Stories. See the Difference You’ve Made!

You told us what matters – and we listened. Now you can see real customers sharing their stories on our website, social media, and YouTube. These are real people showing how your feedback has helped us make changes at Citizen.


Why is this important?
Because real stories from real people show the power of speaking up. When customers share their experiences, it helps others feel confident to have their say. It also reminds us why listening matters – your voice shapes better services for everyone.


📢 Want to share your story?
Email us at engagement@citizenhousing.org.uk – we’d love to hear from you!


Your voice matters. Your feedback makes a real difference.


Check out the stories today and see how speaking up really works!



✅ Real People. Real Stories. See the Difference You’ve Made!

You told us what matters – and we listened. Now you can see real customers sharing their stories on our website, social media, and YouTube. These are real people showing how your feedback has helped us make changes at Citizen.


Why is this important?
Because real stories from real people show the power of speaking up. When customers share their experiences, it helps others feel confident to have their say. It also reminds us why listening matters – your voice shapes better services for everyone.


📢 Want to share your story?
Email us at engagement@citizenhousing.org.uk – we’d love to hear from you!


Your voice matters. Your feedback makes a real difference.


Check out the stories today and see how speaking up really works!


  • Your Story, Your Impact: Register Today

    This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used to contact customer who register their intrest in the "We Hear You" Campaign . All information produced will be anonymised. An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)(External link) Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more.  

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