Equality, Diversity and Inclusion at the Heart of Citizen

Discovery Happens When We Explore

Together.


Everyone Belongs at Citizen: Equality, Diversity & Inclusion (EDI) project

A space to explore how we listen, learn and grow together through Equality, Diversity and Inclusion. At Citizen, we’re committed to creating communities where everyone feels safe, valued and heard. This hub brings together our work, stories and opportunities to get involved.

Registrations have now closed for our Focus Group Tuesday 30 September. Check back here for further updates after the focus group.

🌍 What is Equality, Diversity & Inclusion (EDI)?

At Citizen, we want everyone to feel welcome, respected and treated fairly, no matter who they are or where they come from.

Equality: Means giving everyone the same chances. It’s about making sure no one is treated unfairly because of things like their race, gender, age, religion or disability.

Diversity: Is about celebrating our differences. We all have unique stories, backgrounds and experiences and that’s something to be proud of!

Inclusion: Means making sure everyone feels part of the community. No one should feel left out or ignored.

🏡 Why EDI Matters in Social Housing

In social housing, EDI helps us:

  • Make sure homes and services are fair for everyone
  • Listen to people from all walks of life
  • Build stronger, safer and more connected communities
  • Understand what different people need to feel at home

We know that some voices are harder to hear and we’re working to change that.

📣 Your Voice Matters
Whether you speak up in person, over the phone, or through a printed survey, we are here to listen.

Together, we can make Citizen a place where everyone belongs.

📋 Live Survey

Your Information, Your Say! Understanding Customer Comfort with Data Sharing

We want to know how comfortable our customers feel about sharing personal details like age, gender, ethnicity, religion, sexuality, and any health or life challenges they may want to tell us about.

This is part of our work to make things fair for everyone. By listening to our customers, we can build trust, remove barriers, and make sure our services include and support all kinds of people. What we learn will help us treat personal data with care and use it in the right way.

Complete the survey below:

Discovery Happens When We Explore

Together.


Everyone Belongs at Citizen: Equality, Diversity & Inclusion (EDI) project

A space to explore how we listen, learn and grow together through Equality, Diversity and Inclusion. At Citizen, we’re committed to creating communities where everyone feels safe, valued and heard. This hub brings together our work, stories and opportunities to get involved.

Registrations have now closed for our Focus Group Tuesday 30 September. Check back here for further updates after the focus group.

🌍 What is Equality, Diversity & Inclusion (EDI)?

At Citizen, we want everyone to feel welcome, respected and treated fairly, no matter who they are or where they come from.

Equality: Means giving everyone the same chances. It’s about making sure no one is treated unfairly because of things like their race, gender, age, religion or disability.

Diversity: Is about celebrating our differences. We all have unique stories, backgrounds and experiences and that’s something to be proud of!

Inclusion: Means making sure everyone feels part of the community. No one should feel left out or ignored.

🏡 Why EDI Matters in Social Housing

In social housing, EDI helps us:

  • Make sure homes and services are fair for everyone
  • Listen to people from all walks of life
  • Build stronger, safer and more connected communities
  • Understand what different people need to feel at home

We know that some voices are harder to hear and we’re working to change that.

📣 Your Voice Matters
Whether you speak up in person, over the phone, or through a printed survey, we are here to listen.

Together, we can make Citizen a place where everyone belongs.

📋 Live Survey

Your Information, Your Say! Understanding Customer Comfort with Data Sharing

We want to know how comfortable our customers feel about sharing personal details like age, gender, ethnicity, religion, sexuality, and any health or life challenges they may want to tell us about.

This is part of our work to make things fair for everyone. By listening to our customers, we can build trust, remove barriers, and make sure our services include and support all kinds of people. What we learn will help us treat personal data with care and use it in the right way.

Complete the survey below:

  • CLOSED: This survey has concluded.

    Register for our in-person EDI focus group

    This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used by Citizen to invite you to the EDI focus group. The data processor is Bang the Table. Information is stored on servers in the United Kingdom and Bang the Table gives an undertaking never to disclose the survey questions or your responses to others without permission. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)

  • Your Information, Your Say! Help Us Support You Better

    This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used by Citizen to understand customer comfort with sharing personal data to improve trust, service delivery, and inclusivity . The data processor is Bang the Table. Information is stored on servers in the United Kingdom and Bang the Table gives an undertaking never to disclose the survey questions or your responses to others without permission. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)

    Take Survey