Building Safety Agreement feedback survey

This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used to understand your experience of our focus group. All information produced will be anonymised. An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)(External link)(External link) Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more.

Before receiving this survey, how aware were you of your Building Safety Agreement?

Very aware

Somewhat aware

Hear of it but have nor read it

Not aware of it

How easy is it to find Building Safety Agreement information when you need it?

Very easy

Easy

Neither easy or difficult

Difficult

Very difficult

How well does the Building Safety Agreement help you understand important fire and building safety information for your building?

Very well

Well

Neither well or poorly

Poorly

Very poorly

How easy is the Building Safety Agreement to read and understand?

Very easy

Easy

Neither easy or difficult

Difficult

Very difficult

Would you prefer to receive building safety information in a different language or format?

No, the current format meets my needs

Yes in another language

Yes in large print

Yes in audio format

Yes in another format

What is one thing Citizen could do to improve the Building Safety Agreement or make building safety information easier to access and understand?

Maximum 5,000 characters

0/5,000

Overall, how satisfied are you with the information provided in your Building Safety Agreement?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied