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Analytical cookies help us to analyse user behaviour, mainly to see if the users are able to find and act on things that they are looking for. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Tools used: Google Analytics
We know it’s important for you to be able to reach us quickly by phone. That’s why we monitor how fast we answer calls and compare our performance to other organisations you may contact.
To make sure we’re meeting your expectations, we’d love to hear from you! We’ve created a short survey to get your feedback on how we’re doing. Your views really matter to us and will help us improve our service and make your experience even better.
Please take a few minutes to complete the survey and let us know how we can serve you better. Your satisfaction is our priority!
We know it’s important for you to be able to reach us quickly by phone. That’s why we monitor how fast we answer calls and compare our performance to other organisations you may contact.
To make sure we’re meeting your expectations, we’d love to hear from you! We’ve created a short survey to get your feedback on how we’re doing. Your views really matter to us and will help us improve our service and make your experience even better.
Please take a few minutes to complete the survey and let us know how we can serve you better. Your satisfaction is our priority!
This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used to help inform the development of our call response times. All information produced will be anonymised. An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more.
