⭐ Join Our Customer Connect Project!

Join Us for an Exciting Opportunity!

We’d love for you to be part of something exciting! The Customer Connect Project is a face-to-face group where we want to hear your thoughts on our new chatbot. Your opinions matter, and this is your chance to help shape how we serve you in the future!

Here’s How It Works:

Step 1: Sign up – Let us know you’re interested, and we’ll send you all the details! 📧
Step 2: Attend the session – We’ll show you the new chatbot.
Step 3: Test it out – You’ll try the chatbot and share your thoughts. 💬
Step 4: Give feedback – Tell us what you like, what can be better, and any ideas for improvement. 💡
Step 5: Make a difference – Your feedback will help shape the future of the chatbot and improve our services!


Where? 📍 St James Lane, Willenhall, Coventry CV3 3FX

When? 🗓️ Tuesday, 1 April

Time? 🕛 12:00 - 1:30pm

Incentive? £20 Shopping voucher & lunch


What You’ll Need:

Laptops 💻 will be provided for testing, so all you need to do is come along and share your thoughts!


Why Join? 🤔

  • Have your say: Share your thoughts and help us make the chatbot better for you.
  • Shape the future: Your feedback will directly influence how we improve our services.
  • Get a sneak peek: Be the first to try out the new chatbot before anyone else!
  • Easy and fun: It’s a relaxed, face-to-face group where you can chat and share your ideas.
  • Your voice matters: You’ll help us understand what works best for customers like you.


Why Is This Important?

We want to build a strong, honest relationship with our customers 🤝. By working together, we can make sure we provide clear and reliable services. Your feedback will help us improve the chatbot, not just for you, but for everyone who uses it.

We’re excited to share our plans to make it quicker and easier for you to access our services. We’re developing a new website chatbot, and we’d love for you to join us for a session to see the first phase.

You’ll have the chance to test it and share your thoughts. Everything we do is about putting you, the customer, at the heart of it. We want to make it easy for you to get the information you need and contact us in your way 📱.

Your feedback matters! These improvements will give you more ways to get the support you need, whenever you need it.



🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉

☠💣 Treasure Hunt clue 1☠💣

Well done, you've found me!!! 💰

The first part of the mystery answer is: A GOOD HOME

💡 Clue 2: 💡

"Visit our site, don’t delay, Click the Community page today. Local Events are calling you near, Fun awaits—get over here!

🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉

Join Us for an Exciting Opportunity!

We’d love for you to be part of something exciting! The Customer Connect Project is a face-to-face group where we want to hear your thoughts on our new chatbot. Your opinions matter, and this is your chance to help shape how we serve you in the future!

Here’s How It Works:

Step 1: Sign up – Let us know you’re interested, and we’ll send you all the details! 📧
Step 2: Attend the session – We’ll show you the new chatbot.
Step 3: Test it out – You’ll try the chatbot and share your thoughts. 💬
Step 4: Give feedback – Tell us what you like, what can be better, and any ideas for improvement. 💡
Step 5: Make a difference – Your feedback will help shape the future of the chatbot and improve our services!


Where? 📍 St James Lane, Willenhall, Coventry CV3 3FX

When? 🗓️ Tuesday, 1 April

Time? 🕛 12:00 - 1:30pm

Incentive? £20 Shopping voucher & lunch


What You’ll Need:

Laptops 💻 will be provided for testing, so all you need to do is come along and share your thoughts!


Why Join? 🤔

  • Have your say: Share your thoughts and help us make the chatbot better for you.
  • Shape the future: Your feedback will directly influence how we improve our services.
  • Get a sneak peek: Be the first to try out the new chatbot before anyone else!
  • Easy and fun: It’s a relaxed, face-to-face group where you can chat and share your ideas.
  • Your voice matters: You’ll help us understand what works best for customers like you.


Why Is This Important?

We want to build a strong, honest relationship with our customers 🤝. By working together, we can make sure we provide clear and reliable services. Your feedback will help us improve the chatbot, not just for you, but for everyone who uses it.

We’re excited to share our plans to make it quicker and easier for you to access our services. We’re developing a new website chatbot, and we’d love for you to join us for a session to see the first phase.

You’ll have the chance to test it and share your thoughts. Everything we do is about putting you, the customer, at the heart of it. We want to make it easy for you to get the information you need and contact us in your way 📱.

Your feedback matters! These improvements will give you more ways to get the support you need, whenever you need it.



🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉

☠💣 Treasure Hunt clue 1☠💣

Well done, you've found me!!! 💰

The first part of the mystery answer is: A GOOD HOME

💡 Clue 2: 💡

"Visit our site, don’t delay, Click the Community page today. Local Events are calling you near, Fun awaits—get over here!

🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉 🎉

  • CLOSED: This survey has concluded.

    Register for The Customer Connect Project

    Please complete the form below to register your interest in joining the Customer Connect Project.

    This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used by Citizen to contact you about joining the Customer Connect Project. The data processor is Bang the Table. Information is stored on servers in the United Kingdom and Bang the Table gives an undertaking never to disclose the survey questions or your responses to others without permission. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)

  • Help us name our new website chatbot! Tell us which name you prefer.

    This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used by Citizen to name our new chatbot. The data processor is Bang the Table. Information is stored on servers in the United Kingdom and Bang the Table gives an undertaking never to disclose the survey questions or your responses to others without permission. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)

    Take Survey