Cookies help us to understand how you use our website so that we can provide you with the best experience when you are on our site. To find out more, read our privacy policy and cookie policy.
Manage Cookies
A cookie is information stored on your computer by a website you visit. Cookies often store your settings for a website, such as your preferred language or location. This allows the site to present you with information customized to fit your needs. As per the GDPR law, companies need to get your explicit approval to collect your data. Some of these cookies are ‘strictly necessary’ to provide the basic functions of the website and can not be turned off, while others if present, have the option of being turned off. Learn more about our Privacy and Cookie policies. These can be managed also from our cookie policy page.
Strictly necessary cookies(always on):
Necessary for enabling core functionality. The website cannot function properly without these cookies. This cannot be turned off. e.g. Sign in, Language
Analytics cookies:
Analytical cookies help us to analyse user behaviour, mainly to see if the users are able to find and act on things that they are looking for. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Tools used: Google Analytics
Social media cookies:
We use social media cookies from Facebook, Twitter and Google to run Widgets, Embed Videos, Posts, Comments and to fetch profile information.
Citizen is committed to ensuring that all customers, including those with disabilities and vulnerabilities, have equal access to our services.
To achieve this, we've put in place a Reasonable Adjustments Policy. The policy outlines our commitment to making changes to our services to accommodate the needs of people with disabilities and vulnerabilities.
Your feedback matters!
We want to ensure that our policy is effective and meets the needs of our customers. By completing the survey below, you'll help us to:
Identify any barriers accessing services
Understand your experiences with reasonable adjustments
Improve our services and make them more inclusive
Click the link below to complete the survey.
Citizen is committed to ensuring that all customers, including those with disabilities and vulnerabilities, have equal access to our services.
To achieve this, we've put in place a Reasonable Adjustments Policy. The policy outlines our commitment to making changes to our services to accommodate the needs of people with disabilities and vulnerabilities.
Your feedback matters!
We want to ensure that our policy is effective and meets the needs of our customers. By completing the survey below, you'll help us to:
Identify any barriers accessing services
Understand your experiences with reasonable adjustments
This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used to help inform the development of the Reasonable adjustments Policy. All information produced will be anonymised. An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk)Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more.
