Home ownership Group

We would like our home owners to help us improve the services we provide.

With this in mind we have created this dedicated page where home owners, leaseholders and shared ownership customers can share, comment and connect with each other through our:

Home Ownership Group - We will organise group discussions via Teams to gather information, ideas, suggestions and feedback from you. These meetings will have a topic already agreed from previous meeting by customers and we will invite you to join. If the subject matter doesn't interest you don't worry.

If this is something you would like to get involved with then click the link below and become a member.

News Feed - we'll update you here on what's happening.

Question section - Here you can post a question and we'll try to answer it, pop it in there if we can't then we'll find out who can and connect you together.

Forum - Make suggestions, leave a comment, chat to other home owners.

It been a busy year for Citizen and after our meeting in February our homeowners gave great feedback and a lot for citizen to think about. We discussed related topics below.

  1. Customer Experience
  2. Website development
  3. Responsibilities

Following the feedback given, we have listened to you and we're making changes. Please see our news feed below.

Citizen have also gathered feedback through our Tenancy Satisfaction Measures ( TSMs) These TSMs were introduced by the Regulator of Social Housing to measure how well social landlords like Citizen are delivering services. They tell us what you, our customers think about the services that we provide to all. If you would like to see the results then click on the link Tenancy Satisfaction Measures opposite.

We hope to make this page an immersion of constant information and ideas. We’d really like you to have registered to be able to keep up to date with latest developments and contributions, so don't forget to click and register here to ensure you can share, comment and connect so we can hear you.

We are always happy to hear from you about what matters to you the most. If you have a topic that you would like to talk about then please e-mail us on engagement@citizenhousing.org.uk

Thank you

This is a dedicated area for those customers who are shared owners or leaseholders.

We would like our home owners to help us improve the services we provide.

With this in mind we have created this dedicated page where home owners, leaseholders and shared ownership customers can share, comment and connect with each other through our:

Home Ownership Group - We will organise group discussions via Teams to gather information, ideas, suggestions and feedback from you. These meetings will have a topic already agreed from previous meeting by customers and we will invite you to join. If the subject matter doesn't interest you don't worry.

If this is something you would like to get involved with then click the link below and become a member.

News Feed - we'll update you here on what's happening.

Question section - Here you can post a question and we'll try to answer it, pop it in there if we can't then we'll find out who can and connect you together.

Forum - Make suggestions, leave a comment, chat to other home owners.

It been a busy year for Citizen and after our meeting in February our homeowners gave great feedback and a lot for citizen to think about. We discussed related topics below.

  1. Customer Experience
  2. Website development
  3. Responsibilities

Following the feedback given, we have listened to you and we're making changes. Please see our news feed below.

Citizen have also gathered feedback through our Tenancy Satisfaction Measures ( TSMs) These TSMs were introduced by the Regulator of Social Housing to measure how well social landlords like Citizen are delivering services. They tell us what you, our customers think about the services that we provide to all. If you would like to see the results then click on the link Tenancy Satisfaction Measures opposite.

We hope to make this page an immersion of constant information and ideas. We’d really like you to have registered to be able to keep up to date with latest developments and contributions, so don't forget to click and register here to ensure you can share, comment and connect so we can hear you.

We are always happy to hear from you about what matters to you the most. If you have a topic that you would like to talk about then please e-mail us on engagement@citizenhousing.org.uk

Thank you

This is a dedicated area for those customers who are shared owners or leaseholders.

  • I would like to join the Home ownership group

    This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used by Citizen to contact people to join the focus group. An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk) Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more. 

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