Home ownership Group

We would like our home owners to help us improve the services we provide.

With this in mind we have created this dedicated page where home owners, leaseholders and shared ownership customers can share, comment and connect with each other through our:

Home Ownership Group - We will organise group discussions via Teams to gather information, ideas, suggestions and feedback from you. These meetings will have a topic already agreed from previous meeting by customers and we will invite you to join. If the subject matter doesn't interest you don't worry.

If this is something you would like to get involved with then click the link below and become a member.

News Feed - we'll update you here on what's happening.

Question section - Here you can post a question and we'll try to answer it, pop it in there if we can't then we'll find out who can and connect you together.

Forum - Make suggestions, leave a comment, chat to other home owners.

We dividing our shared ownership and leaseholder information pages on our website, we thought we do the same so you can have a good browse of our website on the area that's most important to you and then tell us your thoughts.

Our Communications Team recently delivered an engaging group session showcasing the new website layout. The session provided a valuable opportunity to walk everyone through the updated design, highlight key improvements, and gather meaningful feedback. The insights shared by participants will help us continue refining the site to ensure it meets the needs of all our users.

Thank You Home Ownership Group.

A heartfelt thank you to everyone who took part in our recent Forum Meeting.

Your time, insights, and willingness to engage in open conversation made the session incredibly valuable. We appreciate your contributions, your thoughtful questions, and the collaborative spirit you brought to the discussion.

Your involvement helps us continue improving our services, strengthening our communities, and shaping a better experience for all our homeowners.

Thank you once again for your commitment and participation.
We look forward to seeing you at future events!

If you would like to share you feedback on the website then check out The Citizen website

Citizen have also gathered feedback through our Tenancy Satisfaction Measures ( TSMs) These TSMs were introduced by the Regulator of Social Housing to measure how well social landlords like Citizen are delivering services. They tell us what you, our customers think about the services that we provide to all. If you would like to see the results then click on the link Tenancy Satisfaction Measures opposite.

Our communication team also send out a monthly news letter now and we've added the link here so you can access all of them easily and quickly.

We hope to make this page an immersion of constant information and ideas. We’d really like you to have registered to be able to keep up to date with latest developments and contributions.

We are always happy to hear from you about what matters to you the most. If you have a topic that you would like to talk about then please e-mail us on engagement@citizenhousing.org.uk

Thank you

This is a dedicated area for those customers who are shared owners or leaseholders.

We would like our home owners to help us improve the services we provide.

With this in mind we have created this dedicated page where home owners, leaseholders and shared ownership customers can share, comment and connect with each other through our:

Home Ownership Group - We will organise group discussions via Teams to gather information, ideas, suggestions and feedback from you. These meetings will have a topic already agreed from previous meeting by customers and we will invite you to join. If the subject matter doesn't interest you don't worry.

If this is something you would like to get involved with then click the link below and become a member.

News Feed - we'll update you here on what's happening.

Question section - Here you can post a question and we'll try to answer it, pop it in there if we can't then we'll find out who can and connect you together.

Forum - Make suggestions, leave a comment, chat to other home owners.

We dividing our shared ownership and leaseholder information pages on our website, we thought we do the same so you can have a good browse of our website on the area that's most important to you and then tell us your thoughts.

Our Communications Team recently delivered an engaging group session showcasing the new website layout. The session provided a valuable opportunity to walk everyone through the updated design, highlight key improvements, and gather meaningful feedback. The insights shared by participants will help us continue refining the site to ensure it meets the needs of all our users.

Thank You Home Ownership Group.

A heartfelt thank you to everyone who took part in our recent Forum Meeting.

Your time, insights, and willingness to engage in open conversation made the session incredibly valuable. We appreciate your contributions, your thoughtful questions, and the collaborative spirit you brought to the discussion.

Your involvement helps us continue improving our services, strengthening our communities, and shaping a better experience for all our homeowners.

Thank you once again for your commitment and participation.
We look forward to seeing you at future events!

If you would like to share you feedback on the website then check out The Citizen website

Citizen have also gathered feedback through our Tenancy Satisfaction Measures ( TSMs) These TSMs were introduced by the Regulator of Social Housing to measure how well social landlords like Citizen are delivering services. They tell us what you, our customers think about the services that we provide to all. If you would like to see the results then click on the link Tenancy Satisfaction Measures opposite.

Our communication team also send out a monthly news letter now and we've added the link here so you can access all of them easily and quickly.

We hope to make this page an immersion of constant information and ideas. We’d really like you to have registered to be able to keep up to date with latest developments and contributions.

We are always happy to hear from you about what matters to you the most. If you have a topic that you would like to talk about then please e-mail us on engagement@citizenhousing.org.uk

Thank you

This is a dedicated area for those customers who are shared owners or leaseholders.

  • I would like to join the Home ownership group

    This survey is being carried out by Citizen, in line with the UK GDPR Data Protection Act 2018. The data controller is Citizen. The information collected in this survey will be used by Citizen to contact people to join the focus group. An external data processor stores your personal data on servers on servers in the United Kingdom and they give an undertaking never to disclose the survey questions or your responses to others without permission. By completing this survey you are agreeing to our privacy terms and conditions. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice Citizen | Privacy (citizenhousing.org.uk) Please click on "How we use your information and the Housing Customers Privacy Notice' to find out more. 

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