Local Events

The Engagement Team recently attended the BDHT Community Day held in Sidemoor, Bromsgrove. Although Citizen has a small number of properties in the area, it was a great opportunity to raise our profile locally and connect with our customers.

This fantastic free event gave us the chance to speak with several customers who shared positive experiences with Citizen and expressed their satisfaction with the service they’ve received.

We also had a lovely moment with a young customer, who was interested in joining our Youth Engagement programme after learning more about it during the day.

The weather held up—although a little cloudy, the atmosphere was bright and cheerful. Everyone who attended seemed to have a great time, and it was brilliant to see the community come together.

A big thank you to BDHT for inviting Citizen to be part of such a well-organised and welcoming event!

On a sunny Wednesday, our Engagement Team joined Platform Housing at the Warndon Community Hub in Worcester for a fun and exciting Youth Day.

We met lots of our customers and their families. Everyone was friendly, and it was a great chance to talk, share ideas, and work together to make the community better. We also spoke with Worcester MP Tom Collins and Councillor Lynn Denham, who came along to support the event.

Throughout the day, we met many customers who were eager to work together to improve their community. Their ideas and enthusiasm showed how important it is to stay connected and support one another. It was clear that events like this help build stronger relationships and encourage people to get involved locally.

Fun for Young People

There was loads for young people to do! They got to meet different groups and learn about things they can do now and in the future. Some of the groups included:

• ⚽ Worcester Football Club
• 🎖️ Local Army Cadets
• 🚒 Fire Brigade
• 🚓 Police Services
• 🥋 Martial Arts Clubs
• 🛡️ Royal Life Guards Association
• 🏛️ Worcester City Council
• 💬 Our Advice Team
• ...and many more!

We’re pleased to share details of a free local event designed to bring the community together for a day of fun, connection, and support.

🗓 Date: Friday, 22nd August
🕚 Time: 11am – 3pm
📍 Location: The Green, Jardine Crescent, Tile Hill, Coventry, CV4 9QR
💷 Cost: Free entry and free lunch provided

Organised by the Tile Hill Community Partnership, this Family Fun Day offers something for everyone, including:

• Arts & crafts
• Face painting
• Entertainment and prizes
• Treasure trail
• Free school uniform
• Community art
• Advice stalls and more!

Our Engagement Team will be attending, and we’re really looking forward to seeing the community come together for this fantastic day. It’s a great chance to meet others, access support, and enjoy a relaxed, family-friendly atmosphere.

For more information, please contact: tilehillreporters@gmail.com

We’re excited to spotlight an upcoming community-led event that’s all about bringing people together and celebrating local culture and wellbeing.

New Hope Global presents “Neighbours in Harmony” – a Community Fun Day filled with activities, performances, and workshops designed to inspire and connect.

📅 Date: Wednesday, 30th July 2025
🕥 Time: 10:30 AM – 2:30 PM
📍 Location: Birchfield Library, 3 Trinity Road, Birmingham, B6 6AH

What’s happening:

• Talks on health & wellbeing from Alzheimer’s UK and Birmingham Mind
• Zumba, yoga, and creative arts sessions
• A vibrant fashion show, folk music, and poetry
• Henna art, refreshments, and food stalls showcasing cultural flavours

This event is a fantastic example of how local organisations are working to build stronger, more inclusive communities. We’re looking forward to sharing stories from the day and highlighting the impact these events have on residents and neighbourhoods.

📞 For more information, contact:
Tel: 0121 455 8144 / 07591 598 340
📧 Email: info@nhglobal.org.uk
📱 Follow New Hope Global on Facebook and Instagram

Free Activities in Your Area – July to September 2025

New Hope Global is running a range of free sessions for local residents in and around Birchfield, Aston, and Kingstanding.

Come along for:

• Benefit & Energy Advice
• Free English classes (ESOL)
• Women’s wellbeing, yoga, and digital skills
• Men’s wellbeing and outdoor activities
• Creative English and accredited courses

📍 Most sessions are held at Birchfield Library, Aston Park, or Doug Ellis Centre.
📞 To register or find out more, call 0121 455 8144 or 07591 598340
📧 Email: info@nhglobal.org
🌐 Visit: www.nhham.org
📱 Follow: @Newhopeglohal2014 | @NhglobalUK

On 3rd June, the Engagement Team visited the Our Lady of the Assumption Foodbank. This is an important place in the community, especially as many people are finding it hard to manage with the rising cost of living.

While we were there, I had the pleasure of meeting one of our customers. She had a number of problems and didn’t know where to start or who to speak to. She didn’t feel confident calling in, and she found using online services difficult.

Speaking face to face gave her the chance to share her worries. It also helped her feel more connected to Citizen, as she could see the person behind the service. Building these relationships is so important, and it helps us support our customers in the best way possible.

On 23rd June, the Engagement Team visited the Canley Social Supermarket. This is a very popular place in the community and a great chance for us to meet our Citizen customers face to face.

Many customers came to speak with us. We were there to listen, offer support, and give advice. We also talked about engagement and how customers can get involved.

Lots of people don’t know what engagement means or how they can take part. That’s why events like this are so important. Speaking to people in person gives us the chance to explain what we do and answer any questions. It helps our customers understand how they can have their say and make a difference.

This month, we only have a few face-to-face events. That’s because we’re working hard behind the scenes on other important things — like our focus groups! 🧠

Focus groups help us learn more about what matters to you, and they’re a big part of how we stay connected with the community.

If you’d like to learn more about our focus groups and online surveys, just click the link Join the Conversation

If you want to see the Engagement Team in your community, please fill out the short survey or contact us by email.

We’d really love to hear from you! 💬

West Midlands (WM)-Adapt: Climate Change Community Event

We wanted to make you aware of a great opportunity! BVSC Research, the University of Birmingham, and the West Midlands Combined Authority (WMCA) are working on a project called WM-Adapt, which focuses on tackling climate change challenges like extreme heat and flooding in the West Midlands.

Although these events are not run by Citizen, they are happening within our communities, and that's why we wanted to inform you about them!

As part of this project, there are three upcoming World Café-style events where you can get involved! At these events, you’ll have the chance to share your experiences with extreme weather, discuss ideas for solutions, and help shape the future of climate adaptation in your area. Your input could make a real difference to how the community plans for climate challenges!

You’ll receive lunch and £75 for your time, plus there’s support for childcare or travel if you need it.

Click the Eventbrite link below to find out more and sign up for one (or all) of the events: Just press on the Ornage Link.

Eventbrite – WM-Adapt: Climate Change Community Event links:

Location	Ward	Venue	Date/Time	Eventbrite
Coventry	Radford	Jubilee Crescent Community Centre, Radford, CV6 3EX	12th May 10:00-14:00 - lunch provided	EventBrite Radford Event
Coventry	St Michaels	St Peter's Hillfields, Charles St, CV1 5NP	19th May 10:00-14:00 - lunch provided	EventBrite Hillfields Event
Coventry	Foleshill and Longford	Foleshill Community Centre, Foleshill Road, CV6 5HS	Friday 30th May 10:00-14:00 - lunch provided	EventBrite Longford and Foleshill Event

We wanted to make sure you're aware of these events and how you can get involved – please take a look at the leaflets attached to this page or press the links above for more details.

While visiting Hagard Community Centre in Willenhall, Coventry, our Engagement Team had a great chat with a customer about getting involved and shaping services.

They suggested something simple: putting a poster outside to let others know we were there. We loved the idea—and acted on it!

Now, we’re making sure posters are clearly visible at all our events. A small suggestion, but one that can make a big impact.

As a customer, you can make your voice heard. click here:👉Join the conversation, share your feedback

There are lots of ways to get involved! Just register and we’ll keep you updated with surveys, invites to focus groups, and more.

Got a suggestion? We’d love to hear it! Email us at engagement@citizenhousing.org.uk