Engagement methods

🧩 Why we offer different ways to get involved

At Citizen, we know people like to get involved in different ways. Some like to talk in groups, some prefer to fill in a survey, and others want to join short projects. That’s why we offer lots of choices – so you can take part in a way that works for you.

Using different methods helps us hear from more people, including those who don’t use the internet. It makes sure everyone has a fair chance to share their views and help shape what we do.


❓ How will I find out about a Survey or Focus Group?

If you’re registered on our Citizen Together Hub, you’ll automatically get all our live surveys and invitations to upcoming focus groups.

For focus groups, we’ll always send you an email with full details. If the session is online, the email will include a link so you can join from your device. If it’s face-to-face, we’ll tell you the location, date, and time so you can check if you’re free to attend.

We want to make it easy for you to take part and have your say.


🔔 Stay updated with our Focus Groups and Surveys.

If you’re not registered, you’ll need to keep checking our Citizen Together Hub to see if there are any updates about new focus groups.


✅ Want to register?

If you’d like to get updates sent to you and take part more easily, just press the link below:

👉 Register Here!

Once you’re registered, we’ll let you know when new focus groups are happening — so you don’t miss out!


💡 The impact you can have

When you take part, you help shape the future of Citizen. Your feedback influences:

  • Service improvements
  • Policy decisions
  • Community projects
  • How we communicate and support residents


Share an idea, raise a concern, or join a project – your voice can make real change happen


The table below shows the ways you can get involved and what each one means.





🧩 Why we offer different ways to get involved

At Citizen, we know people like to get involved in different ways. Some like to talk in groups, some prefer to fill in a survey, and others want to join short projects. That’s why we offer lots of choices – so you can take part in a way that works for you.

Using different methods helps us hear from more people, including those who don’t use the internet. It makes sure everyone has a fair chance to share their views and help shape what we do.


❓ How will I find out about a Survey or Focus Group?

If you’re registered on our Citizen Together Hub, you’ll automatically get all our live surveys and invitations to upcoming focus groups.

For focus groups, we’ll always send you an email with full details. If the session is online, the email will include a link so you can join from your device. If it’s face-to-face, we’ll tell you the location, date, and time so you can check if you’re free to attend.

We want to make it easy for you to take part and have your say.


🔔 Stay updated with our Focus Groups and Surveys.

If you’re not registered, you’ll need to keep checking our Citizen Together Hub to see if there are any updates about new focus groups.


✅ Want to register?

If you’d like to get updates sent to you and take part more easily, just press the link below:

👉 Register Here!

Once you’re registered, we’ll let you know when new focus groups are happening — so you don’t miss out!


💡 The impact you can have

When you take part, you help shape the future of Citizen. Your feedback influences:

  • Service improvements
  • Policy decisions
  • Community projects
  • How we communicate and support residents


Share an idea, raise a concern, or join a project – your voice can make real change happen


The table below shows the ways you can get involved and what each one means.





  • Quick Poll Results


    Quick Poll Update: How Do You Want to Get Involved?

    So far, 6 people have voted in our poll about how they prefer to take part in engagement activities. Here's what we’ve learned:

    • Focus groups are the most popular, with 3 votes (50%).
    • Digital platform discussions came second, with 2 votes (33%).
    • Surveys or polls got 1 vote (17%).
    • Task and finish groups didn’t get any votes yet.


    This helps us understand what works best for you. The more people vote, the better we can plan future activities that suit everyone.